Contact

Global News Authority serves researchers, media professionals, educators, policy analysts, and members of the public seeking reference-grade information on international journalism, editorial standards, and the global news ecosystem. This page outlines the scope of inquiries the site addresses, how to structure a message for efficient handling, and what response timelines apply across different request categories.

Service area covered

Global News Authority operates as a reference resource covering the structure, verification practices, distribution systems, and institutional frameworks of global news media. Inquiries handled through this contact channel fall into 4 primary categories:

1. Editorial and content questions — Questions about specific pages, factual accuracy, sourcing standards, or requests to update information on topics such as wire services and global news distribution, editorial standards in global news, or how global news is verified.
2. Research and professional inquiries — Requests from journalists, academics, policy researchers, and media analysts seeking clarification on the scope of coverage, topic depth, or referenced frameworks across the site's subject domains.
3. Corrections and source disputes — Formal notifications of factual errors, outdated regulatory or institutional references, or misattributed source material. These receive prioritized handling because publication accuracy is a core operational standard.
4. Licensing, syndication, and reuse — Questions about whether specific reference content may be reproduced, cited in academic work, or referenced in professional reports.

Inquiries outside these categories — including advertising solicitations, link exchange proposals, and unsolicited promotional content — are not processed through this channel.

What to include in your message

Message quality directly determines response speed. Vague or incomplete submissions are routed to a secondary queue, which extends handling time by a minimum of 5 business days compared to complete submissions.

A complete inquiry includes the following elements:

• Subject category — Identify the inquiry type from the 4 categories listed above. This allows accurate routing on first contact.
• Specific page or section reference — Where applicable, name the page title and relevant section heading. For example, referencing the misinformation in global news page and the specific claim in dispute is more actionable than a general reference to "the misinformation content."
• Factual basis for corrections — Correction requests must include the name of the public source, institutional document, or authoritative agency record that contradicts the published content. Assertions without sourcing are not sufficient to trigger a content review.
• Intended use context for licensing inquiries — Specify whether the use is academic, journalistic, commercial, or nonprofit, and identify the publication or platform where the content would appear.
• Contact details — A valid professional email address is required. Submissions without a return address cannot be processed.

The distinction between a correction request and a content question matters operationally. A content question asks for clarification or elaboration on what is published. A correction request asserts that published information is factually wrong and provides sourcing to support that claim. The two are handled by different review workflows and carry different documentation requirements.

Response expectations

Response timelines vary by inquiry category and completeness of the original submission:

• Corrections with sourcing provided: Initial acknowledgment within 2 business days; substantive response or published correction within 10 business days, subject to internal editorial review.
• Research and professional inquiries: Response within 5 business days for complete submissions.
• Content questions: Responses are grouped and addressed on a rolling basis; typical turnaround is 7 business days.
• Licensing and reuse requests: These involve a more detailed review; responses are issued within 15 business days.

Volume affects these timelines. During periods of elevated traffic — typically aligned with major international news cycles such as elections, geopolitical crises, or global health events — response windows may extend by 3 to 5 business days. Priority is given to correction requests at all times, consistent with the site's commitment to accuracy in coverage of topics including press freedom and global journalism and global news bias and objectivity.

Submissions that do not receive a response within 20 business days should be resubmitted with the word "RESUBMIT" in the subject line and the original submission date included in the message body.

Additional contact options

For researchers working on formal studies of media systems, press freedom, or information ecosystems, the global news sources and outlets and history of global news reporting reference pages may resolve questions without direct contact. The glossary of global news terms covers definitional disputes for 60 or more specialized terms used across the site.

Academic institutions and nonprofit research organizations seeking extended engagement — such as data use agreements or collaborative reference reviews — should indicate "institutional inquiry" in the subject line. These submissions are routed directly to senior editorial staff rather than the general inquiry queue.

Professionals in the media industry, including correspondents, editors, and foreign bureau staff, may find the american correspondents abroad and global news industry economics pages relevant prior to submitting a professional inquiry, as those pages address the operational realities most commonly raised in professional-category messages.